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Terms and Conditions that spell out what you get

When you open an account with bursa 777, you're agreeing to a set of terms built around your security, your payments, and how withdrawals work.

Account security verified at signupPayment methods covered: DANA, OVO, GoPay, QRISWithdrawal verification process explained
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bursa 777 Terms and Conditions that spell out what you get
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How to contact us about your account or these terms

If you have questions about what the terms mean for your account, or if you think something has gone wrong, reach out. Our support team responds across multiple channels during extended hours. We handle account disputes, payment issues, and requests to amend your details through a documented process so you always know where your case stands.

Team online

Live chat

Open your account, head to the bottom right of the lobby or settings page, and click the chat icon. Our team responds during active hours, typically 09:00–23:00 Western Indonesia Time daily.

Email support

Send queries to [email protected]. Include your account ID and a clear description of your issue. We aim to reply within 24 hours, often sooner.

Account settings

Log in and visit Settings > Account > Terms & Data. You can view your active agreements, request data exports, or file a dispute directly from this page.

SECURITY & DATA

How we protect your account and handle your information

Your account security starts at signup with email verification and password rules. Every DANA, OVO, GoPay and QRIS transaction is encrypted end-to-end.

Password & verification

Set a strong password at signup and verify your email address. For withdrawals exceeding your daily limit, we may ask for SMS confirmation or a one-time security code sent to your registered phone.

Encryption

All traffic to bursa777.xyz is encrypted using TLS 1.2 or higher. Payment data is tokenised and never stored in plain text on our servers.

Data retention

Active account data (deposits, game history, balances) is kept for as long as your account exists. Closed-account records are retained for seven years where local law requires, then securely deleted.

Cookie policy

We use session cookies to keep you logged in and analytics cookies to improve the site. You can manage cookies in your browser settings; disabling them may limit app features but will not affect withdrawals.

Third-party access

Your data is not sold to third parties. Payment processors (DANA, OVO, GoPay, QRIS operators) and our fraud-prevention partner may see transaction details to verify and process your payment.

Request changes

Email [email protected] with your account ID and the data you wish to correct or export. We respond within five business days and provide exports in CSV or PDF format.

Frequently asked questions about our terms

Your account remains active and your balance stays intact. If you haven't logged in for 12 months, we may label it as dormant but will not close it or withhold funds. If you return and try to withdraw, you may need to re-verify your identity for security. Contact support if you suspect your account has been compromised during your absence.

Yes. Log in and go to Settings > Profile. You can update your phone number and email anytime. Your account username and registered name cannot be changed once set. If you need to update your registered name, contact support with proof of identity; we handle this case-by-case per local law requirements.

Open live chat or email [email protected] with your transaction ID and a description of the issue. We log your dispute and investigate within two business days. If the charge is valid (e.g., a game loss or fee), we'll explain it clearly. If it's an error, we reverse it and credit your account immediately.

Yes. The terms apply across all devices—web browser, iOS app, and Android app. The sign-up flow and account settings are the same on each. When you first open an account on any device, you agree to these terms; you do not need to re-agree when you switch devices.

One account per person is required by our terms. Multiple accounts linked to the same identity, email, phone or payment method are considered a violation and may result in account suspension and funds hold pending investigation. If you accidentally created two accounts, contact support to consolidate or close the duplicate.

We do not store the full details of your payment method on our servers. The payment processor (DANA, OVO, GoPay or QRIS) handles your account and credentials. Once a transaction completes, we store only a transaction ID and timestamp. Your payment method can be securely disconnected from your account anytime in Settings > Payment Methods.

Active account data is deleted immediately upon account closure, except for records required by local law. Transaction history (deposits, withdrawals, game activity) is retained for seven years for dispute resolution and fraud prevention, then permanently deleted. Personal contact details are purged after 90 days unless a dispute or investigation is pending.

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