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How We Protect Your Information at bursa 777

Your account details, payment methods and personal information stay secure with us.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS secureYour access, your control
bursa 777 How We Protect Your Information at bursa 777
REACH US ANYTIME

How to Contact Us About Your Privacy

We answer privacy questions and data requests through multiple channels. Our support team is available seven days a week to explain what data we hold, help you update your account details, or process your request to view or delete information. Choose the contact method that works for you and we'll respond within 48 hours.

Team online

Live Chat Support

Open the chat widget in your account lobby. Our team responds during business hours and escalates privacy requests to our data officer immediately.

Email Privacy Team

Send a detailed request to our privacy mailbox. Include your account username and the specific data access or deletion you need. We confirm receipt within 24 hours.

Support Phone Line

Call our support line during Jakarta business hours, Monday to Friday, 9am to 6pm. Ask to speak with our data protection contact for urgent privacy matters.

SECURITY & TRANSPARENCY

How We Safeguard Your Account

bursa 777 uses industry-standard encryption for all data in transit and at rest. Your DANA, OVO, GoPay and QRIS payment details are tokenized so we never store full card or wallet numbers.

Encryption & Tokenization

All payment information is encrypted immediately upon entry. DANA, OVO, GoPay and QRIS deposits are tokenized and never stored in plain text on our servers.

Session & Login Security

Your account login history is visible in your security settings. We alert you via email and SMS when a new device accesses your account, and you can revoke sessions manually.

Cookie & Tracking Policy

We use cookies only for session management, fraud prevention and your login preference. We do not track your browsing outside bursa 777. You can disable non-essential cookies in your account settings.

Data Retention & Deletion

Account data is retained for the life of your account plus three years after closure, where local law permits. You can request early deletion of specific data categories by submitting a formal request.

Third-Party Access Rules

We share data only with payment processors and anti-fraud services your payments go through. We never sell data to advertisers or brokers, and we contractually bind all partners to confidentiality.

Your Control & Rights

You can access, correct, export or request deletion of your personal data at any time. Contact our privacy team with your account username and ID proof to exercise your rights.

Privacy & Your Account — Answers

Real questions from players about how we handle data, your privacy rights, and account security. We've answered the ones we hear most often.

Your account data is archived for three years after closure, where local law permits. During this period we retain it to verify withdrawals and meet regulatory obligations. After the retention window, we delete your personal information. You can request early deletion by contacting our privacy team with your account username.

Yes. Log into your account, go to Settings > Privacy & Data, and select 'Request My Data'. We compile a complete export of your profile, transactions, logins and preferences within five business days and send it to your registered email address.

We never store your actual payment information. When you deposit, your DANA, OVO, GoPay or QRIS details are tokenized immediately by our payment processor. We store only a secure token, so even our staff cannot see your wallet or card numbers.

Only our fraud-detection system, customer support team (when you contact them), and our compliance officer have access to your data. They see only what is necessary to help you. We keep access logs and review them monthly to ensure no unauthorized viewing occurs.

No. Our cookies work only on bursa 777 to keep you logged in and to detect fraud. We do not place tracking pixels on other websites, and we do not buy data about your browsing habits from third-party brokers.

Contact our support team immediately via live chat or phone. We'll review your account activity, reset your password, and audit all recent logins. If suspicious activity is confirmed, we'll flag it in our fraud system and work with you to secure your account within hours.

Depends on local law. You can request deletion of certain data categories — for example, historical betting records older than one year. Submit a formal request with your account username to our privacy team and we'll review eligibility within five business days.